Question 1

Can I make requests without having to commit to anything, to enquire about whether the property is still available or not?"

Accepted Answer

Absolutely! We do not want to rush you into renting a property without having enough time to think everything through. If you inquire for a property, you receive a booking request from us, but that does not mean that you already confirmed your booking.
Your booking is confirmed upon the moment we have received your first down-payment AND you have received your booking confirmation.

Question 2

Is there a possibility to visit the property before I book it?

Accepted Answer

No problem at all! As long as there are no guests staying at the property at the same time and there are no other arrangements for us, we can organize a visit.

Question 3

Can I reserve a holiday home without obligation?

Accepted Answer

We can pre-block dates for you as long as there are no other enquiries coming in.

Question 4

Is there a possibility of different arrival and departure travel dates?

Accepted Answer

As long as the minimum stay is complied, we are flexible with the days of arrival and departure.

Question 5

Is there a minimum stay?

Accepted Answer

There is a minimum stay of 7 days in all our houses except Can Miquelet which has no minimum stay.

Question 6

Am I allowed to arrive with more people?

Accepted Answer

No, it is only allowed to arrive with the same number of guests as agreed. Please check the property description to determine what is the maximum number of guests allowed.

Question 7

What is the security deposit and the eco-tax I have to pay upon arrival?

Accepted Answer

The eco-tax is a direct tax that will be charged to all individuals staying in tourist establishments. We charge you the deposit to secure that you leave the accommodation in the same state as it was handed to you. The security deposit will be sent back to you within 7 days after your departure.
Find out more about Ecotaxe here(undefined)

Question 8

Do you offer any additional services?

Accepted Answer

In the first place we only do the holiday rental, so we just provide the house. However, we can recommend you for example private chefs and activities to do, in case you need extra services.

Question 9

How do I know my booking is a real one and not a scam? Is there any way you can verify your properties?

Accepted Answer

Due to the new holiday rentals law in Mallorca, all rentals need a license to proof they are acting legally. You can check all registration numbers of our properties on their description on our website.
Alternatively, there is also an app called Verificador alquiler turistico where all registered holiday rentals on the Balearic Islands are mentioned; so are ours!
Please note also the ETV badge we have put on our houses. To find out more about the ETV and its purpose, click here.(https://www.vacaciones-espana.es/rentalbuzz/licencias-de-alquileres-vacacionales-en-las-islas-baleares)
We know that nowadays you never can be sure, if the next holiday you booked online is indeed a real one or a scam. Be assured that we are a legitimate company and our houses are registered as legal holiday rentals, all approved by the Balearic Tourism Council.